Thank you for choosing Astroswami for your astrology needs. Please review the following information regarding our cancellation and refund policies:
- Cancellation Policy:
You may cancel your order within 24 hours of placing it for a full refund. After 24 hours, cancellation requests will be subject to review and approval.
To request a cancellation, please contact our customer support team at [insert contact information] with your order details.
Orders that have already been processed or shipped cannot be cancelled.
- Refund Policy:
We strive to provide high-quality products and services to our customers. If you are not satisfied with your purchase, you may be eligible for a refund under the following circumstances:
Product or service not as described: If the product or service you received does not match the description provided on our website, you may request a refund within 7 days of delivery.
Non-delivery: If you do not receive your order within the estimated delivery time frame, you may be eligible for a refund or reshipment.
Other exceptional circumstances: Refunds may be granted on a case-by-case basis for other exceptional circumstances, such as damaged or defective products.
To request a refund, please contact our customer support team within the specified time frame with your order details and a brief explanation of the issue.
Refunds will be issued to the original payment method used for the purchase within 5-7 business days after the refund request is approved.
- Refund Exceptions:
Refunds will not be provided for:
Digital products or services that have been accessed or downloaded.
Services that have been fully rendered, such as personalized astrology readings or consultations.
Refunds may be partially provided in certain cases where only a portion of the product or service was not satisfactory.
- Refund Disputes:
If you believe that you are entitled to a refund but your request has been denied, you may submit a refund dispute through our customer support team. We will review your case and provide a resolution as soon as possible.
- Changes to Refund Policy:
We reserve the right to update or modify our refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our cancellation and refund policies, please don’t hesitate to contact us at bhrigu@astroswami.in .
Thank you for choosing Astroswami. We value your satisfaction and strive to provide the best possible experience for our customers.